FAQ

 

Insurance and Optional Protections

Questions regarding mandatory and optional covers.

  • Is insurance included in the rate quoted?
  • What does LDW or Loss Damage Waiver mean?
  • What are the different types of additional coverages available?
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    Is insurance included in the rate quoted?

    When you rent a vehicle from Europcar, Third Party Liability cover for Bodily Injury and Property Damage will always be provided, in accordance with the legal requirements of the country of rental*.
    This cover is automatically included in the rental at no extra cost. The level of coverage provided depends on local legislation and markets. Please check at car pick- up time.
    Europcar always presents a summary of the insurance included or excluded.
    As far as the other coverages are concerned, the cost may be either included in the rate or be subject to payment of an additional daily charge.

    * For rentals by corporate customers in the UK, prior agreement can be reached with Europcar UK that no insurance cover is to be provided by Europcar, subject to providing a Cover Note to Europcar UK before the first rental, issued by the corporate customer's insurer.

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    What does LDW or Loss Damage Waiver mean?

    Loss and Damage Waiver is not an insurance. It is an option (although it may be included automatically in certain rates), available in selected countries, which relieves the customer of any responsibility for loss of or damage to the rental vehicle, provided the vehicle is used in accordance with the terms of the rental agreement. Certain types of damage (underbody and overhead damage) will usually be excluded from this option, as may be tyres and windscreen / glass damage, depending on the country. The rental counter staff will be happy to give you precise details as to the extent of the cover provided by this option in the country concerned.

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    What are the different types of additional coverages available?

  • Damage to or loss of the rental vehicle:


  • - CDW (Collision Damage Waiver) concerns damage to the rental vehicle
    - TW (Theft Waiver) concerns Theft or Loss of the rental vehicle
    - LDW (Loss and Damage Waiver) is a combination of Damage and Theft cover

    Unless Europcar is able to recover the cost of its damages from an identified liable Third Party, the renter/driver is liable for all damages to or loss of the vehicle occurring during the course of the rental. This liability can generally be waived against payment of a fixed charge per rental day. It should, however, be noted that for those renters who have purchased such protection, a residual non-waivable amount will be applied in the event of damage to or loss of the vehicle. Some countries may give renters possibility of eliminating such a residual amount against payment of an additional fee. Please check at the rental counter.

  • Injury to, or death of, the Driver and/or Occupants:


  • - PAI(Personal Accident Insurance)

    This optional cover is available in most of the network and is particularly recommended for the driver, who would not be covered by the rental vehicle's Third Party Liability policy for Death or Permanent Disability occurring as a result of an accident s(he) causes herself/himself.

  • Loss or Theft of, or damage to, your belongings:


  • In certain countries, the level of cover may be increased by subscribing to an additional policy ("SUPER PAI") and this cover may also be linked to cover for loss or damage to your baggage and/or personal effects ("PEC").
    Our counter staff will be happy to provide you with any explanations you may require regarding the availability, cost and benefit levels of these covers.

  • Young Driver Insurance:


  • In certain countries drivers under 25 years old can buy a specific insurance to extend their cover . Our counter staff will be happy to provide you with any explanations you may require regarding the availability, cost and benefit levels of these covers.

  • Additional Drivers:


  • All potential drivers are to be mentioned on the rental agreement in order to benefit with the Europcar insurance. Do not hesitate to ask for more details from our staff.

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